Microsoft Teams Voice User Value

USER VALUE

BETTER USER EXPERIENCE

Call and receive all job calls from mobile and landline numbers in Teams, just as you do when you call your Teams contacts. It works just as well with PC / Mac as on mobile.

USER STATUS

If everyone in the company uses Teams for phone calls, the status of the user, and all colleagues, will always be updated. This avoids disturbing anyone who is busy.

CALL DIRECTLY FROM APPLICATIONS

Call any number you see on the PC screen directly. Whether it is in email signatures, web pages, corporate CRM solutions or elsewhere. If you can mark the number, you can call it.

LITTLE OR NO TRAINING NEEDED

Most employees have probably already started using Teams to call each other directly, the way you use Skype. Making and receiving phone calls is done in the same way and will therefore be a natural addition that requires little training.

Microsoft Teams Voice Business Value

BUSINESS VALUE

UNIFIED COLLABORATION

Companies often have a variety of solutions to meet user and company needs for collaboration and telephony. With Teams Enterprise Voice implemented, this merges into the same user experience as with any Teams call. All it takes is extending existing Microsoft 365 licensing and connecting the enterprise telephony agreement with Routeams.

SSO (Single Sign-On)

When everything is gathered in Teams, users will only need one login, which provides easier administration, fewer support inquiries and easier troubleshooting.

COMPANY ADMINISTRATION

The mechanisms for routing any incoming phone call to the correct person or group is included in Teams. All users and telephony administration are handled in Microsoft 365, and you can reuse channels, distribution groups and departmental groups that are already in place for the organization.

USE THE EXISTING MICROSOFT RESELLER

Many companies have built up a relationship of trust with their Microsoft Reseller over the years. They will use this relationship to include support for Teams Enterprise Voice, regardless of the telephony provider.