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Collaboration have changed people's communication behaviour
Separate phone solution
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Reception
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Switchboard
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Support
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Sales
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Administration
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Status
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Chat
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Calls
20% calling
Microsoft Teams
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Status
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Chat
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Video
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Meetings
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Documents
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TELEPHONY?
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80% collaboration
The new business phone solution
Simplifies Business Communication
Adding telephony to Microsoft Teams makes all calls to the company a part of the collaboration experience of the user. No matter how complex the call flow is, the user only relates to one app and the collaboration tools they already uses.
Solving business calling with
Microsoft Teams
Apple changed mobile telephony
Microsoft changes business telephony
IP-Telephony & Mobile​
Switchboards
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Separate phone solution
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Predefined function/features
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Some integrations
Microsoft Teams
Open API's​​
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Teams store
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BOT's
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Call Centers
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Build a long term solution with Teams
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